Summary
PollyReach launched a voice layer that gives AI agents a permanent phone number and lets them place or receive real-world calls. The product extends agent workflows beyond chat and email into phone-based operations such as bookings, support, lead qualification, and dispatch.
What changed
PollyReach launched a public product for attaching phone numbers and voice-call execution to AI agents.
Why it matters
The launch turns telephony into an execution surface for agents instead of a handoff channel to humans. That matters because many operational workflows still end at the phone line, and vendors that can bridge agents into calls gain a clearer path to real-world task completion.
Evidence excerpt
PollyReach says each agent gets a permanent phone number and can handle workflows such as reservations, appointments, support, and dispatch through real phone calls.